Effective Date: August 6, 2026

At Maxinc Shop (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)

Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referring website

Cookies

We use cookies and similar technologies to improve your browsing experience. For more information, please see our Cookie Policy.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Manage your account.
  • Process payments securely.
  • Provide customer support.
  • Communicate order updates and service information.
  • Improve our website, products, and services.
  • Prevent fraud and enhance website security.
  • Comply with legal and regulatory obligations.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties where necessary, including:

  • Payment service providers
  • Delivery and courier companies
  • Website hosting and technical service providers
  • Legal or regulatory authorities where required by law

All third-party providers are expected to protect your personal information appropriately.

Payment Security

Payments made through Maxinc Shop are processed using secure payment gateways. We do not store your full payment card details on our servers.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.
  • Provide customer support.
  • Meet legal, accounting, and tax obligations.
  • Resolve disputes and enforce our policies.

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Maxinc Shop
Phone: 0797 692 224
Email: shop@maxinc.co.ke

Thank you for trusting Maxinc Shop. We are committed to protecting your privacy and maintaining the security of your personal information.