Effective Date: August 6, 2026

Welcome to Maxinc Shop. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. About Maxinc Shop

Maxinc Shop is an online electronics and gadgets store operating under the management of Maxinc Tech Group. We specialize in supplying genuine electronic products, accessories, and technology solutions to customers.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products and Availability

We strive to ensure that all product descriptions, images, specifications, and prices are accurate. However:

  • Product images are for illustration purposes and may differ slightly from the actual product.
  • Product availability may change without notice.
  • We reserve the right to discontinue or modify products at any time.

4. Pricing

All prices displayed on our website are in Kenyan Shillings (KES) unless otherwise stated.

While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors and cancel orders affected by obvious pricing mistakes.

5. Orders

When you place an order:

  • You agree that all information provided is accurate and complete.
  • Orders are subject to acceptance and stock availability.
  • We reserve the right to refuse or cancel any order where fraud, unauthorized transactions, or pricing errors are suspected.

You will receive confirmation once your order has been accepted.

6. Payments

We accept the payment methods displayed during checkout.

Orders will only be processed after successful payment confirmation unless a different payment arrangement has been agreed upon.

7. Shipping and Delivery

Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, or unforeseen circumstances.

While we work hard to deliver orders promptly, Maxinc Shop shall not be liable for delays beyond our reasonable control.

8. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy.

Please review that policy before making a purchase.

9. Product Warranty

Certain products include a manufacturer’s warranty.

Warranty coverage varies depending on the manufacturer and does not cover:

  • Accidental damage
  • Physical damage
  • Liquid damage
  • Misuse or negligence
  • Unauthorized repairs or modifications

10. Intellectual Property

All content on this website, including text, graphics, logos, images, product listings, icons, and website design, is the property of Maxinc Shop or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the operation or security of the website.
  • Submit false or misleading information.

12. Limitation of Liability

To the fullest extent permitted by law, Maxinc Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

Your continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Kenya. Any disputes arising from these Terms shall be subject to the jurisdiction of the Kenyan courts.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Maxinc Shop
Phone: 0797 692 224
Email: shop@maxinc.co.ke

Thank you for choosing Maxinc Shop. We appreciate your trust and look forward to serving you with quality electronics and exceptional customer service.